TERMS AND CONDITIONS

TERMS & CONDITIONS

We don’t want to get too legal with Terms and Conditions, we like to keep it simple. 
But, we need to make sure that you and TheCamel.co™ 
are both in agreement to some simple things.
Upon receiving your initial request via email for a Dynamic Content Website or any other website, graphics work, SEO Program, Duda Doctor service, TheCamel.co™ will provide you a written (email) quotation for the cost of these works. Your approval of these costs via return email will activate the following terms and conditions.
  • TheCamel.co™ will build your Dynamic Content Website or any other website or graphic design work or SEO plan using, but not limited to, the information including pictures, text you provide us within TheCamel.co™ official site build form and/or emails from you.
  • TheCamel.co™ will use images/photos provided by you or will offer images from its library or from the internet. Any image found that are required to be purchased by TheCamel.co™, you will be advised of the cost. Upon your approval, this cost will be an addition to your invoice.
  • Images and Videos should be properly labeled and of best quality possible. Videos should only be in YouTube or Vimeo, no other formats will be accepted. 
  • TheCamel.co™ will build the Dynamic Content Website with an initial dynamic content front page mockup for desktop, tablet and mobile, and present that to you within 72 working hours for approval before the site moves to a full build. The mockup is of a design concept nature and contains minimal content. This mockup will be charged at a rate of a front-page build, and is payable regardless of moving to a full build site or not. If a full build site is ordered, the mockup cost becomes part of the full build cost. 
  • Upon approval of this mockup, TheCamel.co™ will invoice you for the 50% deposit based on the quotation you have agreed to and when that deposit has been confirmed as paid, TheCamel will then move to a full build of the Dynamic Content Website which will be finalized within 7-21 working days. TheCamel.co™ will allow you to make one set of back and forth (edits) to this site based on the information you have provided us with the site build form and prior emails. Any edits that are a result of a mistake by TheCamel.co™ are not included in the single back and forth emails.
  • Any additions/changes to the site that have not been provided in the initial information, and changes that are not associated to the original information will be completed at an additional cost of $10 USD per back and forth email.
  • TheCamel.co™ defines an edit as a change that requires no redesign of graphics, layout or additional pages. A change or addition is defined as any action that requires a new graphic design, change of template or layout, or additional pages.
  • If there will be outside links, such as third party applications or websites, TheCamel.co™ holds no responsibility if it won't work well in conjunction with the Dynamic Content Site.
  • All invoices will have an additional handling fee of 5% to the total cost which is for third party payment channels (i.e. PayPal and/or Stripe) and currency conversion fluctuations.
  • All DudaOne site builds will begin design once a deposit of 50% of the contracted price has been paid. All DudaOne sites will be made live to the public or will be transferred to another duda account, once the remaining 50% of the contract price has been paid. The delivery time of these works will be agreed upon and will be mentioned in the initial quotation.
  • All Dudamobile site builds, support works, duda doctor works will be invoiced prior to the commencement of coding works or design implementation. 
  • TheCamel.co™ will only provide access to the Dynamic Content Site after it has been made live. Any changes made by the client that result to site damages, malfunction, and the likes, will not be a responsibility of TheCamel.co™. We will be able to repair the damage at an additional cost.
  • All Graphic works created by TheCamel.co™ will be watermarked and remain the property of TheCamel.co™ until all balances of invoices are paid. 
  • All SEO Services are to be paid on a month to month direct debit basis, two months in advance and for a minimum term of three months.
  • All Site Management Services are to be paid on a month to month direct debit basis, a month in advance and for a minimum term of six months. 
  • Failure of direct debit payments will result in you having 7 days to rectify the payment situation of which you will be notified. If the situation is not rectified within 7 days your site and/or services will be suspended from public view. If the situation is not rectified within an additional 7 days, the site and/or service will be terminated.
  • TheCamel.co™ will use email, skype chat and/or text messaging for any form of communication with you.
  • TheCamel.co™ makes no guarantees that any of its products or services will increase your business, give you page one google ranking, increase revenues or cure Global Warming, the Common Cold or create World Peace. 
  • TheCamel.co™ believes that the customer is not always right. If you treat any of our staff with disrespect with verbal or written abuse we will advise you of that, and ask you to play nice. We also reserve the right to terminate our business with you.
  • TheCamel.co reserves the right to decline projects that have content that is discriminatory, violent or is sexually explicit in nature.
  • All terms and conditions above are subject to change without prior notice.
  • License of Widgets and Themes. When you buy a Widget and/or Theme, you acquire the right to use that item; you're not actually acquiring the item itself. What you get includes a license directly from TheCamel.co to use that item, and TheCamel.co is the owner of the Intellectual Property of that item. The item is for use only, it is not to be on sold, lent, rented, given away, gifted you can’t even put it in your will. It is for use for your sites only on the duda dashboard we install the item in.
  • All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to the TheCamel.co. All rights of TheCamel.co in such Intellectual Property Rights are hereby reserved.
  • Confidentiality with fulfillment partners. TheCamel.co respects you and your clients and we have a total “Non-Solicit” policy. Your clients and your information are yours and we do not cross the confidential line.
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